About us

Leeds Directory is a website that helps you find services that can support you to live well in Leeds.
You can look up things like:

Local builders and tradespeople
Care and support services
Activities and events near you

You can also find about:

Equipment and gadgets to help with everyday jobs like cooking or getting dressed.
Different places to live like supported housing and care homes.
Staying healthy and active.

We check all the services to help you find safe and trusted support.

Contact Us

If you’re not sure what you need, that’s okay.
You can call our helpline for help.

We can give you information:

Over the phone
By email
Or send it to you in the post

Phone: 0113 378 4610
Email: leedsdirectory@leeds.gov.uk
Contact Form

Helpline is available Monday to Friday
9am to 5pm

We check all home, garden, and one-to-one services to help keep you safe.
These services get a Green Tick if they meet our checks. This means they are more likely to be trustworthy and reliable.

To get a Green Tick, a service must:

Do background checks (DBS) on staff who work with people
Have the right insurance
Be a proper business with the right paperwork
Follow rules for their type of work (like care, gas, or electrical work)
Be signed up to our Code of Good Practice

The Green Tick is not a recommendation from Leeds City Council.
The council does not recommend services and is not responsible for how they work.

If you want to buy a service, please read our Guide to Buying Services and Support first.

Ratings and Reviews help people share what they think about a service.

They can help you choose between different services.

People give stars for:

How reliable the service is
How much it costs
How flexible it is
How easy it is to use
How good the service is

We add up the stars and divide by 5 to get an average score.

The review also tells you what the person thought and what happened when they used the service.

You can leave a review to tell us what you think about a Green Tick service or about a Leeds Accredited Waste Carrier (LINK).
These are services that have been checked by the council.

If you want to talk about a different kind of service, we can’t take a review.
But we can help you share your experience with the right people.

We check all reviews before we show them, to make sure they are real and can be posted.

You can give a review by:

Filling in a paper form and posting it to us
Filling in a form online
Calling our helpline on 0113 378 4610

Find out more about our Star Rating and Review process

You can tell us what you think about Leeds Directory and the services we list.

If you’ve used a Green Tick service, you can leave a review using our star ratings.

If you want to tell us what you think about the Leeds Directory website, you can:

Click the smiley face button on the website
Fill in a contact form
Write to us
Or call our helpline on 0113 378 4610

After you send your smiley face, you can give more details and ask for someone from our team to get in touch.

Find out more about our compliments and complaints process.

This statement is made with reference to Section 54(1) of the Modern Slavery Act 2015 and in the context of Leeds City Councils anti-slavery and human trafficking statement.

Leeds Directory has a zero-tolerance approach to any form of modern slavery, and as such, we will always take quick action to report or refer any such activity that we become aware.

If you know or suspect that someone is a victim of modern-day slavery, please report your concerns either to the police on 101 or the modern slavery helpline on 0800 0121 700

Report it online

Find out about Leeds City Councils Anti-slavery and human trafficking statement

Last updated: 04/09/2025

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