Guide to buying services
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- Guide to buying services
Before and after agreeing to services
As well as talking to family and friends, you can get help from other places too.
- You can speak to your social worker or care manager, if you have one.
- You can call Citizens Advice for free help.
- You can also talk to the Leeds Directory, a social prescriber, or a service that supports you.
These people won’t make the choice for you, but they can help you understand your options.
Keep any correspondences
- Keep copies of any letters or emails you send or get from the provider.
- Keep all contracts, receipts, and other important papers.
- Keep a record of any payments you make.
- Warranties and user guides
- Information the provider gave you at the start, like:
- How to make a complaint
- What happens if you or they want to end the contract early
This will help you if you have any problems later.